How to Deal With a Person in Pain or Facing Adversity
Watching a friend or loved one go through adversity isn’t easy. Not only does it tear on our heartstrings but also it can make us uncomfortable.While we might rather deny it, an awkward truth is that sometimes another person’s “illness” (whether that is of body, mind or spirit) makes us ill at ease. We wonder what to say or not say. We worry about having nothing to say. We might even prefer not to think about their situation because it hits too close to home — we’d rather their pain not sully our life’s picture of security, order and happiness. This does not make us bad; it simply makes us human.
For those of us who are not professional counselors or therapists, it’s totally natural for of us to draw a blank, or even insert foot in mouth, when forced to confront head on a person who is in pain or struggling to hold it together. Having said that, it doesn’t necessarily help the situation. So here are a few tips for interacting with someone who is dealing with adversity, whether it’s a health concern, the death of a loved one, a financial problem, a crisis of faith, or any other of life’s myriad challenges.
1. “Don’t worry. It will all work out. I know it will.” Sorry, but while you may hope that this is the case, you don’t actually know that it will be the case. People in pain don’t need wish fulfillment; they need support. What’s more, they cling to reliable information. If you can offer this, great. If you can’t, find another way to be helpful. For instance trying telling them, “I’m here for you through thick and thin. I’ll do whatever I can to help you work through this.” Also, listen. Be a resource. Help them put together a plan. Your affection and availability is so much more helpful than your aspiration of certainty.
2. “Everything happens for a reason.” Or, “We’re only given what we can handle.” While you may believe this, others may not; and even if they did previously, adversity can call such a powerful principle into question. Best not to project your own beliefs and values onto others. This is especially true for people facing betrayal, loss or injustice. Be present. Be a steward in helping them to find something meaningful and directive about the situation. Don’t try to be God.
3. “Someone always has it worse. Just think about…(name your cause).” Having patience and maintaining perspective is an essential part of dealing with challenge and adversity; but it doesn’t come easy. People in the midst of pain typically don’t want hear about other people’s pain…at least just now. And reminding them that there are others who are suffering, especially more than they are usually just results in trying their patience and causing them frustration. Validating a person’s feelings of pain, fear, injustice, etc. isn’t indulgent and won’t necessarily make them into a martyr. What is most helpful is allowing those who are in pain to be sad, mad, outraged, cry — to express their emotions. In fact, a huge part of getting through adversity and building resilience is learning to ride the waves of emotions, allowing them to come and go as they will. If at some point you see that a loved one is staying in the trough of those waves, remaining down more than they are up, then you could suggest that it might be time to talk to a professional mental health counselor.
4. “I know what you’re going through.” Do you really? Have you actually been through the same set of circumstances that this person has? Or are you projecting your own experiences onto their situation. Situations are rarely exactly the same; however, emotions are similar. We all feel fear, anger, sadness, guilt, joy, relief, satisfaction, and so on. It’s important when interacting with someone in pain or dealing with adversity to first listen to their story, their experience, and their emotional challenges. Allowing a person to be heard is one of the best healers we can offer. Then, and only then, is it helpful to share snippets of your experience, doing so to show of empathy — a way to say, “You’re not alone,” not as a way to trump or minimize theirs.
5. “Don’t be negative. Be positive. Think happy thoughts.” While wallowing isn’t necessarily the most effective path for healing, let’s not forget that adversity and tragedy isn’t a positive experience. Trying to hide a person’s pain behind forced feelings happiness isn’t going to make the pain go away. It’s only going to make it come out in other ways. “Be positive,” and other platitudes like it, are often just a way to fill an awkward silence when we simply don’t know what to say. Instead of espousing the “be happy” line, how about trying to be honest. It’s okay — and often more helpful — to say to someone in pain, “I wish I knew what to say to you. I can’t imagine what you’re going through. Let me know what I can do to help.”
Watching a friend or loved one go through adversity isn’t easy. And sometimes we don’t know what to say or how to engage them; sometimes we wish we didn’t have to. But knowing how to do this will make the process easier, and ensure that our relationship not only stays in tact, but also perhaps even strengthens.







